Frequently asked questions

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Email us at: info@makerbox.me

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Maker Box is the low cost solution to trying new types of 3D printer filament as well as new manufacturers. If you see cool prints from others in different materials or want to experiment to get the best result, but can’t buy spools of every new filament you see, this is the box for you (pick the explorer plan!)

Explorer and Easy plan boxes contain 4 samples, Everything contains 8, and bi-monthly contain 8 and 16 respectively (2 months worth. )Each sample comes in a sealed recloseable bag containing a desiccant to keep it fresh when it arrives to your door. Each bag has a label on it with manufacturer's advised print settings and additional information to get you started right out of the box.

In addition to the samples, we reach out to manufacturers of 3D printing accessories and other related products to get exclusive discounts for our Maker Box subscribers. Past discounts have included hardened nozzles, commercial build plates, and upgraded extruders.

Each sample is roughly 16.5 meters in length for 1.75 mm members and roughly 6 meters in length for 2.85 mm. This is equivalent to about 50 grams of PLA, but will be lower weight for low density materials and higher weight for higher density materials like BronzeFill.

We chose do to length instead of weight because some materials, such as metal filled ones, are a lot denser than your typical PLA. This would mean you would receive significantly less printing volume with the same weight of material.

Boxes ship on the last Tuesday before or on the 25th of every month. You will receive an email with tracking once our local USPS depot has sorted and scanned the lot of packages.

Bi-monthly boxes ship out in February, April, June, August, October, and December.

Our customers are always our number one priority and we are here to provide them with a stress-free experience. Please feel free to contact us with any questions or concerns about the status of your box.

Our memberships are re-billed on the 10th of each month for monthly plans or every other month for bi-monthly plans. If you need help cancelling or modifying your subscription, feel free to contact us at any time.

Whether it is figuring out what to print with your samples or simply how to use the loose coil with your printer, we have you covered. Head on over to makerbox.me/print-ideas for a collection of awesome designs!

Please feel free to contact us with any designs you think we should add to the collection.

We ship all packages to the address provided. If your package is shipped to the address provided and returned to us, the customer is responsible for covering any additional shipping costs due to a returned package such as invalid shipping address or failure to pick up package.

We pay most of the cost of shipping. US customers pay about $1.50 for a monthly subscription. International customers will pay from $9 to $20 based on plan and country.

It costs a lot to ship out of the US. We cover some of the cost, but it still adds up. For the most cost effective shipping option, choose our bimonthly options.

When you cancel your subscription, we ship the last box you paid for, then you will not receive any further renewal billings. We have found this is what most people want and it is what our system does automatically.