Frequently asked questions

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What is Maker Box?

Maker Box is the low cost solution to trying new types of 3D printer filament as well as new manufacturers.

What is inside each box?

Each box contains 4 samples of different filament (8 if you are a bi-monthly member). Each sample comes in a sealed recloseable bag containing a desiccant to keep it fresh when it arrives to your door. Each bag has a label on it with manufacturer's advised print settings and additional information to get you started right out of the box.

In addition to the samples, we reach out to manufacturers of 3D printing accessories and other related products to get exclusive discounts for our Maker Box subscribers. Past discounts have included hardened nozzles, commercial build plates, and upgraded extruders.

How much filament do I receive with each sample?

Each sample is roughly 16.5 meters in length for 1.75 mm members and roughly 6 meters in length for 2.85 mm. This is equivalent to about 50 grams of PLA.

We chose do to length instead of weight because some materials, such as metal filled ones, are a lot denser than your typical PLA. This would mean you would receive significantly less printing volume with the same weight of material.

When will I receive my box?

We do our best to get the boxes mailed out around the 25th of every month. For example, January's box will mail out around the 25th of January.

Bi-monthly boxes ship out in February, April, June, August, October, and December.

Our customers are always our number one priority and we are here to provide them with a stress-free experience. Please feel free to contact us with any questions or concerns about the status of your box.

How does billing work?

Our memberships are re-billed on the 10th of each month. If you need help cancelling or modifying your subscription, feel free to contact us at any time.

How do I use my samples?

Whether it is figuring out what to print with your samples or simply how to use the loose coil with your printer, we have you covered. Head on over to for a collection of awesome designs!

Please feel free to contact us with any designs you think we should add to the collection.

What happens to undelivered packages?

The customer is responsible for covering any additional shipping costs due to a returned package such as invalid shipping address or failure to pick up package.